Certified Service Manager Training Video featuring Rob Steinruck CET/CSM. Recorded live at 2005 T-E-A Management Institute.
Covers types of corporations, legal issues, employer/employee relationship, how to conduct legal interviews, sample questions asked on the CSM exam.
This course, along with the CSM Study Guide, will give a test-taker a good overview of knowledge required to pass the test.
DVD, about 3 hours.
Shipping of $6.05 will be added to the amount charged but will not reflect in your online store total. You may order up to 5 DVD's for one $6.05 freight charge.