Consolidated Electronics Inc. in Raleigh, N. C. is a successful business that does primarily warranty service.
They operate an extremely efficient, professional service center and Rob Steinruck CET/CSM of Consolidated does an excellent job of discussing and describing why the company is doing so well.
A link to a PowerPoint presentation used in this seminar is provided.
DVD, about 3 hours.
Shipping of $6.05 will be added to the amount charged but will not reflect in your online store total. You may order up to 5 DVD's for one $6.05 freight charge.